If you need to contact the rescue, please try to avoid the main rescue number (01257 452500) unless you specifically need to speak to Glenys. Please leave a clear message if you do not get an answer, or ideally drop her an email on labrador.rescue@btinternet.com

If you have difficulty contacting Glenys or have not received a reply, can I ask you to please be patient and in the first instance direct your query to one of the team who will either deal with it for you or refer to Glenys at a convenient and appropriate time.

Contact numbers to use are:
Glenys: 01257 452500 (11am - 7pm )
Kathryn: 01257 451143 or 07971404665. (11am - 7pm)
Carol: 07896 421148 (11am - 7pm)

The Rescue is closed on Wednesday.

We make appointements between 12 noon and 5 pm, you will be given an appointment once you have been approved (by having a homecheck or a vet reference,) for you to see the dog you are intrested in.You will be given an allotted time please try and keep to this time, as we are all volunteers, if you do arrive early your volunteer my not be yet available to meet you, so if you think you may be delayed or lost then please call the volunteer on the number given to you by them,this will help to keep the appointments running smoothly,also weekends can get very busy, and sometimes if people are delayed by traffic etc, it can have a knock on effect with appointments.

When contacting us, if we are unable to take your call, please leave a message with only ONE of the team so that we only have one person trying to deal with your enquiry.

Could you also please note - the rescue phone bills are averaging £500 a quarter at the moment due to the number of mobile phones we are having to return calls to. Unless you require an urgent response, please leave us your landline number as this will help reduce the bills.